Privacy Policy & Cookies Policy

Your privacy is important to us. This Privacy and Cookies Policy is intended to explain how FAB TRAVEL LDA, headquartered in Matosinhos, VAT ID 516792890, responsible for the website www.fabtravelportugal.com, collects, stores, and processes your personal data and other data that may be collected for statistical analysis purposes.

FAB TRAVEL LDA is committed to ensuring the privacy and protection of personal data of its members/partners/collaborators/users of the company’s products and services, as well as the personal data of the respective holders, in all situations involving the processing of personal data.

The main objective of this policy is to build trust and closeness between FAB TRAVEL LDA and its users. It also aims to demonstrate transparency in the processing of collected data and inform all customers of their rights and how they can exercise them as personal data owners.

FAB TRAVEL LDA acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), and applicable data protection legislation in all processes involving the processing of personal data.

On the platforms of FAB TRAVEL LDA, you may find links to access other websites that are unrelated to the company. Providing such links is done in good faith, and FAB TRAVEL LDA cannot be held responsible for the collection and processing of personal data on these websites, nor for the accuracy, credibility, and functionality of third-party-owned websites. Therefore, providing links to other websites unrelated to FAB TRAVEL LDA does not imply any assumption of responsibility regarding such websites, and this Privacy Policy does not apply to them. FAB TRAVEL LDA considers it essential to read the Privacy Policies of all websites you visit.

WHAT ARE PERSONAL DATA

According to the GDPR Agreement, personal data is defined as follows: “Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.”

DATA PROTECTION

Several measures are taken to ensure the security of the collected information, the protection of the collected personal data, and to prevent unauthorized use, alteration, or access, unauthorized disclosure, or loss or destruction. As data subjects, customers have the right to know which data is collected and stored, as well as to change it.

PURPOSES OF PERSONAL DATA PROCESSING

FAB TRAVEL LDA may request personal data in contact forms, namely, name, email, and other information that the user/partner provides in providing services and participating in activities promoted by the company, information and marketing actions, disseminating the company’s activity, offers of goods or services. When purchasing from FAB TRAVEL LDA, the following data is collected: email, name, address, postal code, locality, telephone, and tax identification number (NIF). Data collected through orders or the customer’s purchase process will be processed automatically and intended for order processing.

Data related to navigation on the platforms are also always collected. Examples of this type of data include device and browser information, network information, and IP address.

Communication and clarification; Processing requests for information; Project management, including support allocation initiatives, registration and preparation of training plans, and logistical organization and insurance associated with participation in a specific social event; Mobilization of volunteers for support and campaigns, disclosure of the activity and initiatives about the work developed by FAB TRAVEL LDA to raise public awareness of this cause.

WHEN AND HOW ARE DATA COLLECTED

Data is collected when filling out the contact form, registering an order, or during navigation on the website. When registering as a member, which can be done through the company’s platforms or in person, data is also collected for participation or during activities promoted by FAB TRAVEL LDA. In any case, with the consent of the member and/or user. As a rule, personal data is collected when the member and/or user contacts the company through communication channels (email, website forms, SMS, MMS) or during participation in FAB TRAVEL LDA activities. Some personal data is mandatory, and in case of absence or insufficiency of this data, FAB TRAVEL LDA may not authorize participation in its activities, and for this reason, the mandatory nature of the data must be informed.

If you are not a member, your data will only be processed if you provide it to FAB TRAVEL LDA, namely, if you subscribe to the newsletter, send SMS, sign up for activities, fill out forms, or contact us by email, in which case the rules of this Privacy Policy will apply. The personal data collected is processed electronically and in strict compliance with personal data protection legislation, being stored in specific databases created for this purpose, and, in no case, will the data collected be used for any purpose other than that for which consent was given by the data subject.

HOW LONG DO WE RETAIN YOUR PERSONAL DATA

The period during which data is stored and retained varies according to the purpose for which the information is processed. In fact, there are legal requirements that require data to be kept for a minimum period. Therefore, and whenever there is no specific legal requirement, data will be stored and kept only for the minimum period necessary for the purposes that motivated its collection or subsequent processing or for the period authorized by the National Data Protection Commission, after which it will be deleted.

HOW CAN YOU ACCESS, RECTIFY, OR OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA

Under the Personal Data Protection Law, data subjects are guaranteed the right to access, update, rectify, or delete their personal data by sending a written request to info@fabtravelportugal.com.

HOW TO OPT-OUT OF RECEIVING MARKETING CONTACTS

FAB TRAVEL LDA may promote outreach campaigns to its users and members through telephone, email, SMS, MMS, or any other electronic communications service unless the user/member has objected at the time of data collection. If you do not wish to receive these communications, you can object at any time to the use of your data for marketing purposes, for sending informative communications, or for inclusion in lists or information services. To do so, please send a written request addressed to FAB TRAVEL LDA at info@fabtravelportugal.com.

DATA SHARING

FAB TRAVEL LDA does not transfer or sell any type of personal data to other entities beyond those necessary for the service’s operation. Personal data will not be used for any other purpose without the data subject’s proper consent. Any third-party entity with which the customer’s data may be shared is obliged to use it exclusively to ensure the proper functioning of its service on behalf of FAB TRAVEL LDA. FAB TRAVEL LDA may also disclose personally identifiable information under special circumstances, such as complying with court orders or when certain actions violate the association’s terms and conditions.

HOW TO STAY INFORMED OF ANY CHANGES TO THE PRIVACY POLICY

FAB TRAVEL LDA reserves the right to make adjustments or changes to this Privacy Policy at any time, with such changes being duly advertised on FAB TRAVEL LDA’s platforms.

TERMS AND CONDITIONS OF USE OF SOCIAL MEDIA PAGES AND BLOGS MANAGED BY THE INSTITUTION

FAB TRAVEL LDA accepts, supports, and encourages all those who wish to establish and develop a relationship based on the exchange of ideas, information exchange, open and productive reflections and discussions through social media and the blog.

In this regard, FAB TRAVEL LDA reserves the right to remove comments and discussions that may prevent this from happening. Similarly, users who make offensive, slanderous comments or in any way harm third parties or the good name of FAB TRAVEL LDA, who call for verbal or physical violence, provoke derogatory and non-constructive discussions may be removed from the page.

FAB TRAVEL LDA reserves the right to remove comments that, in particular:

Are considered offensive and provocative;
Are racist, homophobic, sexually explicit, and abusive;
Contain potentially offensive language;
May be illegal or promote illegal activities;
Promote commercial services;
Suggest the existence of a fake profile or identity theft;
Include contact information – phone numbers, addresses, and email addresses;
Describe and promote activities that jeopardize the well-being of others;
Are considered SPAM (posts with the same message posted multiple times);
Do not repeatedly relate to the page’s topic;

FAB TRAVEL LDA accepts and appreciates all opinions, both positive and negative, about its activities or any related matter.

FAB TRAVEL LDA also reserves the right to remove messages that repeatedly contain offensive and personal comments about other social media and blog users or people collaborating with FAB TRAVEL LDA, without prejudice to taking any other appropriate measures, potentially in legal bodies.

FAB TRAVEL LDA may reproduce messages and content posted on social media pages managed by FAB TRAVEL LDA by the respective users on its various platforms.

By interacting with FAB TRAVEL LDA through its various platforms, it is assumed that you have read, understood, and accepted all the conditions outlined above.

COOKIES

FAB TRAVEL LDA uses cookies on the website. The cookies used do not collect information that identifies the visitor but rather how the visitor interacts with the store’s website. The data collected is used for statistical purposes, the provision, and improvement of the service and the user experience.

WHAT TYPES OF COOKIES ARE USED?

Analytical Cookies: Used for creating and analyzing statistics to improve the website’s functionality, without ever collecting personal information.

Functionality Cookies: Store user preferences regarding website usage so that it is not necessary to configure the website each time you visit.

Third-Party Cookies: These cookies are created from third-party services such as Google, YouTube, Facebook, among others. They can be used to show you advertising related to your actions on the website.

For any other questions related to the protection of your personal data or the cookies used, you can contact the store at the following address: info@fabtravelportugal.com.